CORPORATE SECTOR - NATIONAL SECURITY ALLIANCE

 

At National Security Alliance we are critically aware that our personnel will often be the initial point of contact for your customers and staff. We take this responsibility very seriously because we are not just about the first impression, we are about every impression. In fact, providing consistently high standards in appearance, conduct, knowledge, and delivery is one of the cornerstones of our customer service charter.

Our staff will assimilate seamlessly into your corporate structure, outwardly exhibiting your core company values, and delivering not only a secure working environment, but also a pleasant and stress-free experience for every person transiting through the establishment.

 

National Security Alliance understands that you require a flexible workforce that can operate in a variety of corporate settings including:

  • Control room,
  • Reception/concierge,
  • Loading dock/gatehouse,
  • Mobile patrol of building/s,
  • Stationary access control points,
  • Guest relations.

Other facilities based manning options are also available upon request including cleaning & maintenance contractors.

 

All National Security Alliance personnel are purposely screened and then handpicked for roles in the corporate sector. We specifically look for candidates that actively demonstrate the following attributes:

Engrained customer service mindset,

Exceptional communication skills,

Impeccable appearance,

A warm and friendly demeanor,

A strong knowledge base of corporate security procedures.

 

AREAS OF APPLICATION AND PROBABLE TASKS

 

RECEPTION/CONCIERGE:

  • Meet and greet,
  • Visitor inductions and access control,
  • Guest relations,
  • Electronic access control swipe card generation and system management,
  • Management of deliveries,
  • Assist in emergency and evacuation.

 

GATEHOUSE/LOADING DOCK MANAGEMENT:

  • Vehicular and pedestrian access control,
  • Management of deliveries,
  • Contractor inductions and management,
  • Safety compliance and management,
  • Monitoring of fire panel and building management systems.

 

CONTROL ROOM OPERATIONS:

  • Monitoring of CCTV,
  • Electronic access control swipe card generation and system management,
  • Administrative functions,
  • Monitoring of fire panel and building management systems,
  • High level reporting.

 

FOOT PATROLS:

  • Mobile professional security presence,
  • Identification and monitoring of high value and vulnerable assets,
  • After hours access control and building management,
  • Inspection and reporting of key operational building systems,
  • Detailed reporting including potential safety, security and maintenance breaches/issues.

 

STATIONARY ACCESS CONTROL:

  • Protection & access control of sensitive and/or vulnerable areas/assets as required,
  • Highly visual and professional presence.

 

REMOTE VIDEO GUARDING:

  • Fixed and mobile systems available,
  • 24/7 video recording,
  • After hours event activated live video feeds to our control centre,
  • VOIP warning messages via PA speakers,
  • Remotely activated security lighting,
  • Rapid deployment of mobile response unit or police,
  • Real time management of security and safety breaches.

 

ELECTRONIC SOLUTIONS:

  • Installation and monitoring of intruder detection systems,
  • Access control systems,
  • CCTV systems,
  • Electronic patrol verification systems,
  • Specific customer interface options available.