Retail Sector - National Security Alliance


Retail shrink continues to plague Australian retailers to the tune of approx. $2.7 billion per year; with almost 70% of this shrinkage coming from shoplifting and employee theft. At National Security Alliance (NSA) we assist our retail clientele to adopt strategies to minimise loss, utilising technologies, people, and processes. Shrinkage is best tackled from a multi-dimensional approach, where deterring the crime from happening is given as much priority as the detection and apprehension of offenders committing the crime.

The retail environment is an ever-changing one and as such it requires trained and experienced staff that are able to assimilate seamlessly and react swiftly and decisively whilst maintaining a high level of professionalism. The NSA can offer this level of service and expertise.


National Security Alliance (NSA) retail security officers are not only trained loss prevention specialists, but can also adapt to multiple security and safety situations that have the potential to occur in a retail environment. Assisting in the management of evacuations for fire and bomb threats, dealing with medical emergencies, directing traffic where required, handling disgruntled customers, investigating damage to property, and providing support to the relevant authorities in the case of common assault are all circumstances that security officers are often called upon to deal with in a retail environment; outside of their primary role of loss prevention.

NSA ensure that all retail security officers are trained to deal with such situations, maintaining a composed presence of mind, and wherever possible, employing practices and actions that deter or delay situations from occurring.


The National Security Alliance (NSA) adopts an integrated approach to retail security where technology is utilised to assisted manned services to be most effective. We source and provide a number of specific electronic security solutions suitable for retail environments.

The NSA can also assist in formulating and implementing site specific security processes and procedures, and offer employee training where necessary to ensure that all personnel feel safe and secure in their working environment.


Security Applications



  • meet and greet
  • visitor inductions and access control
  • guest relations
  • electronic access control swipe card generation and system management
  • management of deliveries
  • assist in emergency and evacuation


Gatehouse/Loading Dock Management

  • vehicular and pedestrian access control
  • management of deliveries
  • contractor inductions and management
  • safety compliance and management
  • monitoring of fire panel and building management systems


Control Room Operations

  • monitoring of CCTV
  • electronic access control swipe card generation and system management
  • administrative functions
  • high level reporting


Foot Patrols

  • mobile professional security presence
  • identification and monitoring of high value and vulnerable assets
  • after hours access control and building management
  • inspection and reporting of key operational building systems
  • detailed reporting including potential safety
  • security and maintenance breaches/issues


Stationary access control

  • protection and access control of sensitive and/or vulnerable areas/assets on an as needs basis
  • highly visual and professional presence


Remote Video Guarding

  • fixed and mobile systems available
  • 24/7 video recording
  • after hours event activated live video feeds to our control centre
  • VOIP warning messages via PA speakers
  • remotely activated security lighting
  • rapid deployment of mobile response unit or police
  • real time management of security and safety breaches


Electronic Solutions

  • installation and monitoring of intruder detection systems
  • access control systems
  • CCTV systems
  • electronic patrol verification systems
  • specific customer interface options available